Most issues can be fixed in under 2 minutes. Follow our quick troubleshooting guide below.
90% of download issues are solved with one of these simple steps
Your PDF might already be saved! Check your device's Downloads folder.
Open your Downloads folder (usually in File Manager or Files app)
Look for a file starting with 'biodata' or today's date
If found, your download was successful!
Sometimes browser cache causes issues. Here's what to do:
Open a NEW browser tab or window (Ctrl+N or Cmd+N)
Go to www.simplebiodatamaker.in
Create your biodata again (takes less than 2 minutes!)
Complete payment and download immediately
If you're on mobile, try desktop (or vice versa):
Use a different device if available
Clear browser cache before trying
Use Chrome or Safari for best results
Ensure stable internet connection
For your privacy and security, we don't store any user data on our servers. This means your personal information stays completely private, but it also means you'll need to recreate your biodata if you didn't download it successfully the first time.
Please check if you've tried all these steps
90% of issues are resolved by simply checking the Downloads folder on your device.
Browser cache can interfere. Try creating your biodata in a new browser tab.
This helps us verify and process your refund faster.
PDF generation can take 10-30 seconds depending on your internet speed.
Follow these simple steps to get help from our support team
Capture your payment success screen showing transaction details
Remember which template you chose and what name you used
Send the screenshot and details to support@simplebiodatamaker.in
We'll Send You a Free Document
Send us your payment screenshot and details. We'll create and email your biodata within 24 hours.
100% Refund of Previous Payment
If you successfully download the second time, we'll refund your earlier payment after verification (within 1-2 days).
No Hassle, No Questions Asked
We believe in making this right. Your satisfaction is our priority!
What to Include:
📧 We typically respond within 24 hours (usually much faster!)
Refunds are processed within 1-2 business days after we verify your payment screenshot. The amount will be credited back to your original payment method.
The PDF cannot be edited once downloaded. However, you can create a new biodata anytime with different details. Save time by keeping your information ready beforehand!
No worries! Email us both payment screenshots at support@simplebiodatamaker.in. We'll refund the duplicate payment within 24 hours.
Absolutely! We don't store any personal data on our servers. Your biodata is generated directly in your browser, ensuring complete privacy.
Join thousands of happy users who created their perfect biodata in minutes